IT Site Administrative Specialist

The IT Site Administrative Specialist is responsible for the provision, maintenance, and support of site-based IT/OT systems and their network connections across administrative and production environments, ensuring end-to-end service quality, delivering IT security training and user support for new technologies, and planning and coordinating IT activities related to technological innovation and conversion initiatives.

KEY RESPONSIBILITIES

• Manage logistics, provisioning, and troubleshooting for SIG standard hardware and software, including desktops, notebooks, telephony, and video equipment
• Provide guidance on optimal use of SIG standard hardware and software for communication and collaboration
  Ensure compliance with information security standards and deliver user awareness, including limited authorization management in line with defined workflows
• Maintain site-wide Data Acquisition Systems and provide support for Power BI dashboards
  Ensure adherence to service standards and quality through end-to-end IT service delivery in line with IT service management processes for OT systems
• Understand and support production-related IT/OT systems, ensuring stability and performance in collaboration with internal teams, system partners, and global IT support groups
• Coordinate and lead infrastructure projects or work packages at site level, and contribute to related application projects
• Administer wired and wireless campus networks, including performing basic fault analysis across central network components

YOU BRING THESE SKILLS, EXPERIENCE & EDUCATION

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field (or equivalent practical experience)

Proven experience in IT support, infrastructure, or IT/OT systems within a manufacturing or production environment

Hands on experience with end user hardware/software support (desktops, laptops, telephony, collaboration tools)

Familiarity with IT security principles and best practices

Ability to support and translate technical concepts for non technical users

OUR PROMISE

• Competitive compensation
• Opportunity to partially work from home
• Global career opportunities and professional growth