IT Service Desk Intern

Your Mission, Should You Choose to Accept It Ready to be the friendly tech hero everyone at HQ and our hotels relies on? As our IT Service Desk Intern, you'll be the first point of contact for any tech hiccups, helping our staff get back on track when systems or equipment act up. You'll dive into tickets, troubleshoot issues, and learn the ins and outs of IT support in a vibrant, international environment. The team is supportive, cheerful, and always up for a laugh, so you'll fit right in. Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly - be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. Provide friendly 1st line IT support for HQ and hotel staff Troubleshoot hardware, software, and system issues Manage IT stock control, updating CMDB & Shipping devices to new users Collaborate with the team to solve problems efficiently Learn and grow your IT skills in real-world scenarios You're studying MBO Computer Science or a related field Some experience in Help Desk or IT support is a plus You enjoy working in a team and communicating clearly English is a must; local language is a nice bonus Must live in Amsterdam or Barcelona On the job coaching and guidance Monthly compensation for your internship (please note that travel costs are not reimbursed) we're a real game changer in the hospitality industry A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues Your authenticity keeps our team diverse.