IT Service Desk Admin (L1) - Hybrid Contract

Matrix Recruitment Group is hiring an IT Service Desk Administrator (Level 1) in Athlone, Co. Westmeath. This hybrid role requires 3+ years of experience in IT support/service operations. Key responsibilities include providing first-level IT support, troubleshooting issues, and managing user accounts. The position is based on a 6-month contract, with a mix of onsite and remote work. Experience with Helix ITSM and troubleshooting Azure/MS Office365 is preferred.