IT Service Delivery Lead - Hybrid, Multi-Vendor

A leading home improvement company is seeking a Service Delivery Manager in Yeovil to ensure the effectiveness of IT services critical to business operations. The ideal candidate will have experience in managing IT services and a strong focus on customer satisfaction. Responsibilities include conducting service reviews, managing incidents, and communicating with stakeholders. This role includes flexible working options with a mix of onsite and remote work, and offers competitive benefits, including a bonus scheme.