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IT Service Delivery Lead - CSI & User Experience

Posted 1 day 4 hours ago by Arthur Cox

Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description

Arthur Cox LLP, a leading Irish law firm, invites applications for an IT Service Delivery Manager. This role focuses on delivering high-quality IT services, leading CSI, and governing ITIL processes within a hybrid work model in Dublin.

The successful candidate will drive service improvement, manage incident and problem processes, and collaborate with stakeholders across the firm to enhance user experience and service maturity.

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