IT Business Relationship Manager

Are you passionate about the role technology can play in transforming public sector organisations with experience in matching this to business needs? Do you thrive in a collaborative working environment and are great at building relationships at all levels? If so, we'd love to hear from you!

We're looking for a forward-thinking Team Manager to lead the primary customer facing team within the IT Services, focusing on business relationship management, service desk and training. You will work collaboratively to ensure we continue to provide customer focused services and play a pivotal role in delivering, supporting and helping develop Council strategies.

Using your skills and experience in project and delivery management, you will take the lead and advise on organisation-wide, cross-functional projects which will drive transformation across the Council, Flintshire's schools, and as part of collaborative partnerships, identifying and supporting on process improvement whilst meeting evolving technology and business needs.

Providing leadership and direction to multiple IT teams, you'll be committed to service excellence, ensuring that performance standards are upheld and maintained, including leading on the delivery of first-line support and training.

If you're a highly motivated individual with a strong technology background who can successfully develop and maintain trusted and valued relationships at all levels in a multi-stakeholder environment, this role could be the one for you.

Formal interviews will be held on 25th July 2025.

Welsh speaking and writing skills are desirable.

As one of the largest employers in Flintshire, we offer a minimum of 34 days' (pro rata )annual leave including bank holidays, increasing up to 41 days (pro rata) • Access to the Local Government Pension Scheme • Generous family friendly and work-life balance schemes • Hybrid working (role specific) • Access to a range of development opportunities • Free employee assistance programme (EAP) • Cycle to Work Scheme • Discounts across UK retailers.

Application closing date 20/07/2025

Job Type: Full-time

Pay: £45,718.00-£48,710.00 per year

Benefits:
Company pension
Health & wellbeing programme

Work Location: In person