IT Apprentice

Employer description: Terra Firma (TF) acts as the advisor to the Hands Family Office as well as other investment partners and has institutional capabilities. Terra Firma is responsible for sourcing, executing, operating and ultimately exiting the assets managed on behalf of the Hands Family Office and other investors.

Overview:We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.

Salary: £23,000 - £25,000 per annum.

The Role / Duties:

• Provision of 1st and 2nd line IT support.
• Escalate cases where appropriate, internally and with third party providers.
• Act part of project team's as required.

You will be working in a small but dedicated and friendly team who will support you through your apprenticeship. This is a great opportunity for anyone who is passionate in progressing their career in IT.

We are seeking a passionate and driven individual to fill a pivotal role within our London office team. You will work closely within a small team and have the opportunities to grow your skills and immerse yourself in a wide variety of technologies.

Desirable skills:

• Awareness of network environments and topology (Routing/switching/Wireless/Telephony).
• Knowledge of basic support for Windows Operating Systems.
• Knowledge of basic support for Microsoft Office toolsets.
• A basic understanding of both private and public cloud infrastructure within an IT environment.

Personal qualities:

• Good communication skills (written and verbal) and interpersonal skills that encourage the development of effective relationships across all levels of seniority
• Ability to evaluate and prioritise conflicting requests
• Tact, diplomacy, resilience and persistence
• An ability to successfully navigate within varying degrees of ambiguity in a fast-paced environment

Entry Requirements:

• 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject
• GCSE Maths and English (or equivalents) at grades 3+ (D or above)
• Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information, please visit the UK ENIC website.

Benefits

• Investment in employee professional development.
• Great city location with fantastic mainline/underground transport links.
• Staff canteen.
• Generous salary offer.
• Above the market rate pension scheme.

Future prospects:

• Possibility of a career in IT with Terra Firma upon successful completion of the apprenticeship.

Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!