IT & Comms Maintenance Engineer (ROI)

The IT & Comms Maintenance Engineer (ROI) is a hybrid field-based and remote support role responsible for maintaining, supporting and improving partner technology environments across four Republic of Ireland sites located in Dublin, Cork and Limerick. The role combines proactive maintenance, infrastructure support, end-user support and basic communications engineering.

Please note: this role is a hybrid of remote working and field based with site visits across Ireland. Site visits will be a few times per week and possibly daily during busy periods. Candidates must be based within Ireland to be considered for this role.

Key Responsibilities

• Undertake scheduled maintenance visits to partner sites across ROI.
• Provide remote IT and communications support via phone, email and remote tools.
• Perform infrastructure health checks and preventative maintenance activities.
• Support Microsoft 365, Windows, networking and end-user technologies.
• Assist with VoIP, internet connectivity and telephony troubleshooting.
• Maintain accurate documentation and ticket updates within HaloPSA.
• Support project delivery, installations and technology refresh programmes.
• Act as Flotek's on-site technical representative and trusted advisor.
• Regular travel to Dublin, Cork and Limerick partner locations - full driving licence and access to a reliable vehicle required. Mileage reimbursed in line with Flotek mileage policy. Occasional overnight stays may be required.

What We Are Looking For

• 3+ years in MSP, Infrastructure, IT Support or Field Engineering.
• Strong Microsoft 365 administration and troubleshooting skills.
• Windows desktop and server support experience.
• Knowledge of Active Directory and Microsoft Entra ID.
• Networking fundamentals including switching, wireless, VLANs and firewalls.
• Excellent communication and documentation skills.
• VoIP and hosted telephony experience.
• Experience with Gamma, CallSwitch, Teams Voice or similar platforms.
• Ticketing system experience.
• Cyber security awareness and best-practice knowledge.

Please note: due to the nature of this role, we are unable to offer sponsorship or relocation assistance. Candidates must already reside in Ireland.