Int'l Move Coordinator (Household Removals)

Title: International Move Coordinator

Location: Dublin 11

Terms: Full-time permanent, office-based, normal office hours

Package: €38,000 - €45,000 (DOE)

Target Applicant: Min 3 years operations experience in household or corporate removals

A well-established specialist freight company, based in Dublin 11, is seeking a dynamic and proactive Freight Coordinator to join the team. You will play a crucial role in assisting the Managing Director with the import and export of consignments, coordinating with carriers and international agents, and ensuring seamless day-to-day operations.

Responsibilities & Duties:

• Efficiently manage the import and export processes of general cargo and personal effects consignment movements internationally via Air, Sea and Road.
• Completion of Customs clearance and TOR's.
• Collaborate closely with local subcontractors and international agents to ensure smooth operations.
• Organize and schedule on-site and remote surveys in coordination with clients and subcontractors.
• Facilitate effective communication between site crews, drivers, and clients to deliver comprehensive service.
• Handle inbound inquiries via telephone and email promptly and professionally.
• Maintain seamless day-to-day operations, troubleshooting issues as they arise.
• Actively pursue new leads to expand our client base.
• Provide regular progress updates to management, ensuring transparency and accountability.

Minimum Requirements:

• Minimum 3 years of multimodal operations experience in freight forwarding or international personal effects movements.
• Experience working with large multinational clients.
• Strong interpersonal aptitude, coupled with adept problem-solving skills.
• Exceptional written and verbal communication abilities.
• Proficiency in administrative tasks and computer operations, with a keen eye for accuracy.
• Commitment to delivering outstanding customer service.
• Ability to thrive in a fast-paced, high-pressure environment.
• Strong IT skills i.e. FMS, MS Office etc.
• Full clean Irish Driving License