Internal Sales Support Executive

This role is responsible for the account management of selected re seller accounts and managing relationships with key clients to increase sales of Epson products primarily in the Audio Visual and Printer range.

The position is based out of our office in Dublin, Ireland, and, as flexibility is key to a modern lifestyle this role also comes with three days WFH.

What you will do:

• Contact management of selected non 'Field Managed' reseller accounts.
• Achieve Key Performance Indicators for the role e.g. 40% account growth Year on Year, talk time targets, effective calls targets etc.
• Cold call reseller suspects using promotions and campaigns as hook. Qualify to identify prospect and strength of lead, seeing them through to closure, and engaging other departments to help secure sale.
• Responsible for upselling and cross selling our product range.
• Actively helping resellers to achieve their rebates if on a partner programme and ensuring partners are on the right programme to meet Epson needs and benefit their business model.
• Targeting promotion of accounts to 'Field Managed' status.
• Ensure that opportunities are pipelined and, once on the forecast system, they are kept up to date to ensure accurate data.
• Involve business unit heads on any large opportunities to ensure that stock is available.
• Attend shows, exhibitions and solution briefings, representing Epson, as requested.
• Identify resellers that potentially could be considered candidates for Silver Plus accreditation.

What you will bring:

• Good level of education.
• Excellent communication skills with the ability to maintain high activity levels.
• The ability to remain calm and determined after setbacks.
• A positive and can do attitude.

What we offer:

You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more.Epson also promotes hybrid working, with a minimum of 25 days holiday per year.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.