Interim People Transformation Lead

Interim UK People Transformation Lead - 12-month FTC (Family Leave Cover)

Location: UK Head Office (Baker Street, London)

Type: Full time, Fixed-term Contract (12 months)

Reporting to: Head of Platform, Reward & Transformation

Job Requisition ID: JR101632

Key Responsibilities: Strategic Leadership

• Define and execute a business process optimisation strategy aligned to organisational goals.
• Champion a culture of continuous improvement and operational excellence.
• Act as a trusted advisor to senior stakeholders on People initiatives.
• Drive cultural change and foster innovation across People functions.

Process Design & Improvement

• Oversee the analysis of existing processes to identify inefficiencies and opportunities for improvement.
• Redesign People processes and technologies to align with business strategy and enhance the employee experience.
• Design and implement sustainable, lean and scalable processes.
• Lead process re-engineering initiatives using Lean, Six Sigma or similar methodologies.
• Implement automation and digital solutions to streamline workflows.
• Establish performance metrics and governance frameworks to monitor outcomes.
• Ensure seamless, compliant end-to-end People processes within Workday and beyond.
• Develop and maintain process governance frameworks and standards.

Stakeholder Engagement

• Collaborate closely with People Analytics and Product teams (the Build Team), alongside People Operations and the wider Run Team, including Employee Relations, Benefits and Reward, to prioritise optimisation initiatives.
• Build strong relationships across the organisation to support change readiness and adoption.
• Define clear process ownership and communication across People, Technology and Finance teams.
• Communicate process changes effectively to maximise adoption and minimise disruption.

Performance Measurement

• Define KPIs and metrics to measure process efficiency and effectiveness.
• Report on the progress and impact of optimisation initiatives to executive leadership.
• Ensure People practices remain aligned to organisational goals and objectives.

Change Management

• Lead knowledge sharing and maintain documentation relating to change, communications and training.
• Assess change impacts and support the successful embedding of optimised processes alongside Talent & Culture colleagues.

About You: Experience & Expertise

• Experienced Programme Manager with a strong background in process improvement and leading multidisciplinary project teams, leveraging both internal and external capabilities.
• Proven experience developing governance structures, including risk management and decision making frameworks.
• Deep understanding of HRIS platforms, including Workday, SAP and ServiceNow, alongside HR processes and HR service delivery.
• A genuine interest in automation and the use of data and technology to drive optimisation and business value.

Skills & Attributes

• Strong communicator with the ability to engage and influence stakeholders at all levels, tailoring messages for both technical and non technical audiences.
• Data confident and analytical, with excellent problem solving skills and the ability to simplify complexity.
• Proactive, highly organised and methodical, with the ability to thrive in a fast paced environment.
• Confident in prioritisation and balancing risk, impact and value while operating in an evolving and sometimes ambiguous environment.
• Passionate about collaboration, continuous improvement and delivering an excellent stakeholder experience.
• Comfortable making data informed decisions and measuring the impact of change.

Compensation: Competitive salary