Interim HR Operations Manager

Interim HR Operations Manager

Position Type: Full time, 6-month fixed-term contract

Location: Derby, Derbyshire, United Kingdom (DE24)

Industry: Telecommunications

Required Experience: >5 years

Reports to: HR Director

What you'll do

• Deliver consistent, high-quality HR operational support across the employee lifecycle, including onboarding, changes, offboarding, and HR advice
• Improve HR processes by introducing automation and digital tools to increase efficiency and reduce manual work
• Monitor HR service performance using KPIs and take action to drive continuous improvement
• Act as an escalation point for complex HR queries from HR Advisors and the wider business
• Produce HR reports and insights to support workforce planning and leadership decision making
• Ensure compliance with employment legislation, GDPR, data security, sponsorship, and governance requirements
• Support and educate managers on HR policies, compliance, and best practice
• Lead, coach, and allocate work across the HR Operations team to ensure effective delivery

Requirements

• A confident people manager who enjoys leading, coaching, and developing HR teams
• A strong communicator who can build relationships, influence decisions, and handle sensitive matters with care
• Someone who thrives in a fast paced environment and can juggle multiple priorities with attention to detail
• A solid background in HR operations, compliance, and employment best practice
• Comfortable using HR systems, digital tools, and data to improve how things are done
• Experience delivering process improvements and helping teams work more efficiently
• Confident working with HR data and sharing insights with senior leaders
• Able to collaborate effectively with stakeholders at all levels of the business
• Ideally immediately available or available at short notice