Interim Head of Revenues and Benefits

Rate: £550 - £650/day (Inside IR35)
Location: Hybrid
Contract Length: 3-6 Months Initial Contract

About the Role

We are urgently seeking a strategic and operational leader to oversee the Revenues and Benefits service for our dynamic unitary authority. In this pivotal interim role, you will provide expert technical leadership, manage the Collection Fund, and ensure the seamless delivery of Council Tax, Business Rates, Housing Benefits, and Local Council Tax Support.

Key Responsibilities

• Strategic Leadership: Direct and mentor a large multi-disciplinary team, driving performance, compliance, and financial stability across all service areas.
• Collection Fund Management: Take strategic ownership of billing, collection, and recovery activities for Council Tax and Business Rates.
• Benefits & Welfare: Oversee the prompt and accurate administration of Housing Benefits, LCTS, and discretionary hardship schemes, ensuring vital support reaches vulnerable residents.
• Financial Stewardship: Maximise government subsidies, manage financial risks, and liaise with the DWP and internal/external auditors.
• Transformation: Champion digital innovation, streamline legacy processes, and modernize service delivery to residents.

Essential Requirements

• Substantial, demonstrable experience operating at a Head of Service or senior management level within a Local Authority Revenues and Benefits function.
• Expert knowledge of relevant legislation, subsidy regulations, and billing/collection procedures.
• Proven track record of improving collection rates and maximising government funding.
• Exceptional leadership, communication, and stakeholder management skills, with the ability to advise senior leadership and elected members.
• Professional qualifications (e.g., IRRV, CIPFA) are highly desirable.

If you are interested in the role, please apply online or call the office on .