Interim Head of Revenues and Benefits

Contract Civic Recruitment Limited United Kingdom

Posted On 11/06/2026

Job Information

Interim & Executive Management

City Shefford

Province Central Bedfordshire

Postal Code SG17

Job Description 3-Month Contract Role with a Local Authority Summary

This role involves leading and managing a high-performing Revenues & Benefits service, ensuring the effective delivery of statutory functions such as Council Tax, Business Rates, Housing Benefits, Local Council Tax Support, and Corporate Fraud. The position is crucial for driving operational excellence, maximising income collection through the Collection Fund, leading policy development, and implementing transformational changes across the service. The post holder will serve as the Council's principal expert on Revenues and Benefits legislation, providing strategic advice to senior leadership while ensuring compliance, performance, and financial sustainability.

Responsibilities

• Provide strategic leadership for the Revenues & Benefits service, ensuring delivery of all statutory duties.
• Lead a high-performing, customer-focused service with a strong emphasis on outcomes and continuous improvement.
• Set and deliver the strategic direction for income collection, benefits administration, and fraud prevention.
• Oversee the management and performance of the Collection Fund, ensuring maximised income collection.
• Drive improvements in collection rates for Council Tax and Business Rates.
• Provide assurance on financial performance, risk management, and sustainability.

Essential Experience Required

• Proven track record of operating at a senior leadership level within a Revenues & Benefits service.
• Extensive experience managing statutory services including Council Tax, Business Rates, and Benefits.
• Demonstrable success in improving collection rates and managing the Collection Fund.

Essential Qualifications Required

• Formal qualifications are not essential; however, relevant experience at a senior level is critical.
• Degree in Finance, Public Administration, Business Management, or related field (desirable).
• Professional qualification (e.g., IRRV, CIPFA or equivalent) desirable but not essential.

Additional Information

• Working hours: 37 hours per week.
• Basic DBS required.
• Location: Priory House, Monks Walk, Chicksands, Shefford, Central Bedfordshire, SG17 5TQ, United Kingdom.
• Work pattern: Office attendance (across CBC) is expected, typically once per week.
• We operate on a bi-weekly schedule.
• The role closes on 19th June 2026, apply ASAP.