Interim Group Head of Supply Chain

Group Head of Supply Chain (Transformation) London - Hybrid with travel across UK and Netherlands Competitive Salary + Benefits About the Role

We're looking for an experienced Group Head of Supply Chain (Transformation) to join us on a 12-month interim basis, based in London with travel across the UK and Netherlands.

This is a high-impact leadership role focused on transforming our supply chain into a single, aligned Group function. You'll simplify how we work, bring teams together, and improve performance across availability, stock, and operational efficiency-ensuring we're set up for success during key seasonal peaks.

Working closely with the COO and cross-functional teams, you'll shape the future of supply chain at Moonpig, building a scalable model that supports both current markets and future growth.

Key Responsibilities:

• Combine the UK and Netherlands supply chain teams into one Group function with clear roles, responsibilities and consistent ways of working
• Redesign processes, governance and success measures to create a simple, scalable operating model in collaboration with Buying and Operations teams
• Deliver supply chain KPIs across availability, warehouse utilisation, stock cover and peak readiness
• Reduce total stock value by more than 30% through improved forecasting, replenishment and stock control
• Reduce UK pallet volumes by more than 25% to enable exit from third-party storage
• Own supply chain planning and stock optimisation using Slim4 and data-led forecasting
• Lead readiness for key seasonal peaks including Christmas, Valentine's Day, Mother's Day and Father's Day
• Bring New Markets (USA, Australia, Ireland) into the team's scope, including Slim4 expansion
• Lead and develop UK and NL teams through a period of change
• Coach team leads and assess long-term leadership potential
• Recommend and implement a sustainable future leadership structure
• Support external hiring for a permanent lead if required
• Build capability and accountability across the team

About You:

• Proven experience leading supply chain transformation in e-commerce or D2C; relevant retail or FMCG experience also considered.
• Proven track record of reducing inventory and working capital while maintaining product availability
• Strong expertise in forecasting, replenishment, stock optimisation and supplier coordination
• Experience combining teams and embedding consistent ways of working across markets
• Strong experience managing peak trading cycles in seasonal environments
• Ability to coach and develop leaders while shaping future team structures
• Experience implementing supply chain planning tools, ideally Slim4 or similar
• Exposure to international supply chain operations and multi-market environments
• Experience in interim or transformation leadership roles
• Experience reducing warehouse footprint or removing third-party storage

What's in it for you?

• Competitive Pay & Bonuses: Plus, generous pension plans & staff discounts.
• Wellbeing First: Private healthcare (UK), mental health support & dog-friendly offices (London & NL).
• Flexible Working & Time Off: Generous holidays, hybrid working (1-3 days in office, depending on role/team) & up to 20 days of international working.
• Career Growth: Learning allowances, coaching & development programs.

Work Arrangement:

Fixed Term Contract (12-month interim basis) Hybrid with travel across UK and Netherlands Regular in-person office time expected (1-3 days in office, depending on role/team)