Insurance Customer Experience Advisor (Hybrid)

Policy Expert in Motherwell is seeking a customer-focused advisor to join our busy team. You'll handle inbound calls, chats and emails, help customers with quotes, renewals and policy updates, and identify opportunities to suggest additional products.

This non-commission role starts at £25,000 annually with hybrid work after probation. We value empathy, clear communication and a knack for resolving issues, backed by FCA guidance and a supportive, inclusive culture.