Insurance Administration Assistant

Pay: £13.69 per hour Hours: 37 hours per week, Monday - FridayLocation: Hybrid, office days based at either New Shire Hall, Huntington or One Angel Square, NorthamptonContract Length: Up to 3 months Start Date: ASAP

Opus People Solutions are recruiting on behalf of Cambridgeshire County Council/West Northamptonshire Council for an Insurance Administration Assistant to provide essential administrative support within their Insurance Shared Services team.

This is an excellent opportunity for an experienced administrator to contribute to a fast-paced service responding to an increased volume of public liability claims.

Key Responsibilities

• Reviewing, triaging and logging new low-value public liability claims onto the claims management system
• Issuing standard acknowledgement correspondence and requesting further information where required
• Managing incoming communications via shared mailboxes and telephone calls
• Supporting the accurate recording, allocation and monitoring of claims and related correspondence
• Carrying out general administrative duties to support the wider Insurance Services team
• Assisting with data reporting, financial transactions and maintenance of records as required
• Working collaboratively with colleagues to ensure service standards and deadlines are met

About You

• Previous experience in an administrative role, ideally within a public sector or insurance environment
• The ability to work accurately with data and confidential information
• Strong organisational skills with the ability to prioritise and manage competing workloads
• Confidence in using IT systems, including Microsoft Word, Excel and Outlook
• Excellent communication skills, both written and verbal
• A flexible and proactive approach to work, with the ability to support the team during peak periods

Desirable:

• Basic understanding of insurance claims or public liability claims
• Experience working within structured processes or compliance-driven environments

If you are an experienced administrator looking for your next opportunity and can start at short notice, we would love to hear from you - apply today!