Inside Sales and Support Agent - Fluent Swedish & English

Join MSX International - A Global Leader in Automotive Consulting!

Who we are:

At MSX International, we are a North American multinational and a top consultancy in the automotive industry. With over 500 experts in Spain and Portugal, we develop and implement innovative solutions that enhance our clients' business processes.

Why join us?

With 25+ years of industry expertise, our multilingual and multicultural Contact Center thrives on a proactive and dynamic approach. Our 170+ professionals work collaboratively, ensuring every client receives exceptional service. Thanks to our commitment to excellence, we continue to grow!

Inside Sales Support Agent - Your Next Opportunity!

Your Mission:

We are looking for a customer-focused, proactive Inside Sales & Support Agent to optimize lead conversion and enhance sales distribution processes. This role blends outbound sales efforts with dealership support, ensuring smooth operations and customer satisfaction.

Your Key Responsibilities:

Lead Management: Qualify high-potential leads and engage with customers via calls, emails, and chats

Dealer Assistance: Support dealerships with vehicle distribution, transport, documentation, and logistics

CRM & Sales Optimization Maintain accurate records and drive lead-to-sales conversion

Who You Are:

Experience in outbound sales, B2B sales, or business development

Customer service expert with strong communication and commercial skills

Fluent in Swedish & English (at least B2 level)

Skilled in CRM tools, MS Office, and multitasking in a fast-paced environment

We Value Your Potential!

Even if your experience doesn't match 100%, we encourage you to apply! Talent comes in many forms, and we are committed to fostering a diverse and inclusive team.

What We Offer:

• Permanent, full-time contract (40h/week)
• Hybrid work model after initial training (1-2 days WFH). Our office is located at C. de Albasanz, 15, San Blas-Canillejas, 28037 Madrid.
• Competitive salary: €24,000 gross/year
• Deep industry insights, working closely with customers, suppliers & dealers
• MSX Bazaar - Exclusive employee shopping portal
• 26 vacation days (23 + 3 extra!)
• Ongoing internal training & professional development
• Fully adapted offices for a comfortable, accessible workspace

Ready to take the next step in your career? Apply today and be part of a team that drives success!