Infrastructure specialist / IT Security engineer 885

Job Title

Infrastructure / IT Security specialist - Enterprise client (major O365 and security projects on a global scale)

Key Information

• Salary: up to £65,000
• Education: Degree preferred or commercial exposure (none required)
• Experience: 5+ years
• Industry: Technology
• Location: Horsforth, Leeds
• Work Hours: 37.5 hours per week

Benefits

• 23 days holiday (rising with years of service) & 5 optional additional days
• Pension: 2.5% salary match, plus optional voluntary contributions
• Life assurance
• Group income protection plan (optional health assurance)
• Personal accident scheme
• Free car parking
• Monthly socials, expenses covered, Christmas party, Summer BBQ

Requirements

• Education: ideally a degree; commercial experience a must
• Experience: Office 365 at intermediate to advanced level
• Industry: any accepted; preferably professional services
• Job Location: Leeds LS1 4AP
• Qualifications: none required
• Work Hours: 37.5 hours per week

Skills

• Excellent knowledge of Windows Servers, Active Directory, Email Platforms, Anti Virus Systems, Networking, and VM environments
• Extensive knowledge of IP networks and multi platform server environments
• Experience maintaining Exchange 2013, SQL Server, Symantec Enterprise Protection, and Backup Exec
• Infrastructure best practices
• Understanding of ITIL

Principal Duties, Responsibilities & Accountabilities Responsibilities

• Support and monitor existing infrastructure, perform preventative maintenance, backup, and other support tasks to maintain effectiveness and provide cover as needed.
• Plan, manage, and implement infrastructure projects and upgrades to meet company objectives.
• Respond to 2nd/3rd line Help Desk calls and manage 3rd line work requests through to resolution or escalation.
• Ensure security of data and IT systems, and educate staff on secure working practices.
• Collaborate with leaders and stakeholders to integrate newly acquired businesses such as mergers / acquisitions.
• Coordinate with external suppliers for ongoing support and maintenance of hardware, networks, and software.
• Ensure all work and changes minimize disruption to business use and participate in change management.
• Maintain infrastructure asset records and design/document processes, procedures, and standards.
• Keep users updated on progress and liaise regarding escalated issues, establishing appropriate priorities.
• Ensure technology is managed and supported in accordance with standards, policies, and procedures.
• Establish guidelines and document processes for networked applications across the business.
• Collaborate with the Global IT team on global initiatives and roll outs.
• Assist with office moves, changes, provisioning new systems, and troubleshooting arising issues.
• Note that duties may vary and change due to the nature of the IT environment.

Network

• Support and monitor internal networks and links to regional offices, other sites, or the Internet, ensuring proper configuration and operation.
• Maintain and manage company firewalls.
• Manage wired and wireless networks, including problem resolution and change requests.
• Support physical security systems under IT team responsibility.
• Collaborate with the infrastructure team to continuously improve global infrastructure to meet business needs.

Servers

• Regularly check logs and servers to ensure proper patching and address issues.
• Test and roll out updates, especially security updates.
• Ensure adequate backups are maintained both on site and off site, and routinely test backup and restore procedures.

Core Technical Experience

• Hands on IT infrastructure specialist with 3+ years of experience.
• Excellent IP network skills, including switches, wireless, routing protocols, and VoIP; Cisco experience an advantage.
• Experience with SQL Server or SharePoint, Windows Server 2008/2012, Remote Desktop Services, Active Directory in corporate environments.
• Knowledge of email systems, mail domain delivery routing.
• Hands on experience on LAN, WAN, VPN, and HP technologies.
• Experience managing core IT applications: email, anti virus, systems management, software deployment, user provisioning, patch management.
• Experience managing enterprise level email systems.
• Project management experience in IT projects and integration projects covering email, file access, domain membership, and user migration.
• Strong IT security knowledge, including firewalls, IDS/IPS, Active Directory, DNS, file sharing, and web server configuration.
• Experience in virtualised environments (VMware), SAN technologies, and web technologies such as IIS, .NET, SSL VPN, token authentication.
• Working knowledge of firewall and security technologies.

IT Security (Additional Responsibilities)

• Develop/enhance security policies, processes, procedures, and technical controls.
• Identify security risks, mitigations, and opportunities to strengthen resilience.
• Participate in design and implementation of compliant systems and applications.
• Assist with security incident management and response.
• Collaborate with IT team on technical issue resolution, deployment best practices, and adoption processes.
• Maintain Microsoft 365 security solutions (Azure Information Protection, DLP, Rights Management, Cloud App Security).
• Implement information classification, data loss prevention, and information asset registers.
• Provide technical guidance for Microsoft Cloud Security solutions (OneDrive, Teams, Outlook).
• Analyze information security risk and non compliance issues.
• Monitor, enhance, and report on security posture with dashboards and management information.
• Leverage cyber threat intelligence for proactive risk mitigation.

Additional Security Skills

• Develop and enhance security policies, processes, and technical controls.
• Proactively identify and mitigate security risks.
• Participate in secure design and implementation of systems.
• Assist with incident management and response.
• Share technical resolution knowledge and best practices.
• Manage Microsoft MFA and endpoint security.
• Maintain Thycotic PAM environment.
• Maintain IT risk register.
• Analyze risk and non compliance.
• Review system audit logs and ensure mitigation.
• Test disaster recovery plans.
• Develop and test business continuity plans.