Infrastructure Engineer

Join us as an Infrastructure Engineer

Recognised as a hands-on technical subject matter expert, you'll lead a team of Distributed and Network Analysts in a critical on-site 24/7 fast paced environment

Utilising your experience, you'll role model engineering practices in order to provide a high-quality service and deliver strategic outcomes

You'll leverage SRE and DevOps principles to develop and maintain automation, reducing manual and repetitive tasks, and removing inefficiencies

This is a chance to work with colleagues across the bank to share engineering best practices, allowing you to provide thought leadership while developing, configuring, and managing products and tooling to meet our current and future requirements

What you'll do

As an Infrastructure Engineer, you'll contribute to and manage the selection, creation, and maintenance of technologies required to meet the needs of our customers, strategic targets, and architecture outcomes. You'll also develop products using modern engineering practices and tools.

We'll look to you to collaborate with product owners to develop product roadmaps and manage the lifecycle of the team's products. As well as supporting engineered products to respond to customer feedback and new feature requests, you'll resolve production issues and help customers consume our products.

Additionally, you'll:

People manage a team, developing skillsets and capabilities to support strategic outcomes

Develop technical skills through continuous learning and development

Support strategic observability, maintaining a strong awareness of service, creating operational views of data, and supporting the development of targets for the team to deliver against

Provide operational support for product and service issues, acting as technical escalation for the technologies supported by your team

Liaise with SysOps leadership, product owners, and other stakeholders to maintain and deliver the workload backlog for the team, with a focus on introducing automation and removing inefficiencies

The skills you'll need

To thrive in this role, you'll need proven experience of managing a technical operations team. You'll need extensive experience in the capabilities and technologies that the team deliver and experience of working in an Agile team, using Scrum and Kanban through tools such as Jira.

Experience of DevOps practices such as CI/CD pipelines would be advantageous, as would experience of Python, Terraform, Ansible, and PowerShell. Ideally, you'll also have experience in data centre networking, including software-defined networking.

Furthermore, you'll need:

Experience of using observability tools and techniques with the ability to use data, information, and user sentiment to continuously improve solutions

In depth public cloud vendor knowledge covering GCP, AWS, and Azure,

Extensive experience of networking technologies such as such as LAN, WAN, MPLS, BGP, wireless, load balancing and firewalls, ideally including F5 and Fortinet

Experience of tooling such as Grafana, Thousand Eyes, SolarWinds, Prometheus, CloudWatch, Splunk, and ServiceNow

Strong collaborative communication skills for articulating technical concepts clearly to stakeholders