Information Governance Officer

Immediate Start - Norwich City Centre

Your new companyYou will be joining a highly respected public sector organisation committed to delivering high-quality services, strong governance, and continuous improvement across its operations. The organisation promotes a collaborative working culture, values inclusivity and innovation, and places a strong emphasis on data protection, transparency, and information management.
Your new roleAs an Information Governance Officer, you will play a key role in supporting the delivery of data protection, privacy compliance, and records management across the organisation.
Your responsibilities will include:

• Supporting compliance with UK GDPR, Data Protection Act 2018, and associated legislation
• Managing and responding to statutory information requests, including Subject Access Requests, Freedom of Information requests, and Environmental Information Regulations
• Assisting with data protection impact assessments and advising on risk mitigation
• Investigating data breaches and supporting incident management processes
• Drafting privacy notices, policies, and information governance documentation
• Supporting the maintenance of the information asset register and records management processes
• Contributing to audits and the secure disposal of records
• Delivering training and guidance on information governance best practices
• Collaborating with internal stakeholders to ensure a consistent and compliant approach to data handling

This is a hybrid role offering the opportunity to work closely with a range of teams while contributing to key organisational initiatives and governance frameworks.
To be successful in this role, you will need:

• Strong knowledge of data protection legislation, including UK GDPR and Freedom of Information requirements
• Experience responding to information requests and handling sensitive data
• The ability to interpret legislation and apply it within a practical, operational setting
• Excellent written and verbal communication skills, with the ability to engage a wide range of stakeholders
• Strong organisational skills, with the ability to prioritise and meet deadlines in a busy environment
• High attention to detail and the ability to analyse and resolve complex issues
• Good IT literacy and experience using multiple systems

You will also demonstrate a proactive approach, strong customer focus, and the ability to maintain confidentiality and professionalism at all times.
In return, you will benefit from:

• The opportunity to develop your career within a supportive and collaborative environment
• Exposure to a broad range of information governance activities and projects
• Flexible hybrid working arrangements
• Ongoing professional development and training opportunities
• The chance to contribute to meaningful public service outcomes

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact us for a confidential discussion about your career.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.