Information Governance Officer

Are you an experienced in Information Governance and looking for a new opportunity?

Do you have experience of working in a fast-paced environment within a large organisation?

Are you passionate about engaging with others and working as part of a team to achieve shared goals?

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have five regional centres - Aberdeen, Dundee, South Queensf, Cardonald and Clydebank.

NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centres. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

The Role

The role of the Information Governance Officer is to ensure that NHS 24 is compliant with board policy, all legislation and government directives relating to information rights and responsibilities. The post holder will provide professional, efficient, and confidential support as part of the Information Governance and Security Team, ensuring that Information Governance requests, such as Data Subject Access and Freedom of Information or Environmental Information requests are processed in accordance with NHS 24 policies and procedures and relevant national guidance and legislation.

Key Responsibilities

• Provide advice, guidance, and interpretation to staff on Information Governance enquiries.
• Produce regular reports for the relevant Committees or groups and monitor and track the progress of requests.
• Provide Information Governance training and awareness sessions to new staff inductions in conjunction with the Organisational Development Leadership and Learning Team and to groups of NHS 24 staff including, but not limited to, nurse practitioners, call operators and call handlers.
• Lead on the quarterly information asset directorate reviews to assure the accuracy of the directorate information asset register, record of processing activities.

Successful Applicant will:

• Educated to SCQF level 9 or relevant equivalent experience and knowledge in an information governance capacity.
• Demonstrate excellent working knowledge of current legislation, policies and procedures relating to Information Governance, Freedom of Information, Environmental Information, Records Management, and Information Security specifically within the NHS in Scotland.
• Have relevant experience in Data Protection and Information Governance matters: DPIA, Sharing Agreements; Data Subject Rights, Records Management and FOI.

Benefits

NHS 24 offers a complete benefits package, with a temporary contract with a potential to run up to 6 months on Band £33,247 - £41,424 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to:

• 35 days annual leave (rising to 41) pro-rata
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme
• NHS discounts on goods and services
• HELP, employee support and assistance

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Candidate Application Guide which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work.

We are progressing an Anti Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti racist organisation.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visas as well as EU settled and pre settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

Please note that NHS 24 is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

It is ESSENTIAL that you have checked that you already have the appropriate right to work in the UK BEFORE submitting your application form.