Information and Facilities Officer

Main area Education Facilities Grade NHS AfC: Band 3 Contract 12 months (Fixed Term: 12 months) Hours

• Part time
• Flexible working

16 hours per week (Part time 16 hours per week) Job ref 366JN

Site North Tyneside General Hospital Town North Shields Salary £24,937 - £26,598 pro rata per annum Salary period Yearly Closing 25/03/:59

What the Northumbria Way means for you

• Extensive staff health and well being programme including access to our specialist Wellbeing Hub
• Support and connection through a variety of Staff Network groups
• A range of flexible working opportunities
• Generous annual leave and pension scheme
• Access to lease car and home electronics scheme (qualifying criteria applies)
• Opportunities to improve your professional development through our vast training programmes
• Access to savings scheme via salary sacrifice with Northumberland Community Bank

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, they offer care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It's open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Job overview

The Education Facilities team support and manage the Trusts education and learning space for Trust staff, students and trainees. The team manage the rooms, provide audio visual support for meetings and set up equipment for all types of training and are the first point of contact for all our users.

We have Education learning spaces across the main hospital sites comprising classrooms, clinical & simulation training and lecture theatres.

This role is located on Ward 3 in NTGH.

There are 2 Sim Bays which support Clinical Skills teaching .

Main duties of the job

To ensure the efficient and effective running of the Education Centre.

To oversee and maintain the Education Centre and its resources.

To take and manage room bookings.

To assist in room preparation prior to occupation, to include the setting up of equipment and movement of furniture.

To support with the set up and maintenance of clinical skills equipment

Detailed job description and main responsibilities

To be the first point of contact within the Education Centre and to respond to all enquiries in a helpful and appropriate manner.

To promote an ethos of high quality customer service to all users of facilities within the Education Centre.

Provide support for teaching sessions , ensuring equipment is available and resources are available.

Qualifications

• NVQ level 3, RSA 3, City and Guilds certification, AS Level, A-Level or equivalent experience.
• Qualification in Customer Service or Business Administration

Experience

• Previous experience as a Receptionist, or in a customer service role, or similar.
• Experience of working in an education or training environment.
• Experience of Minute taking and the preparation of minutes.
• Previous experience in the NHS and/or in the Higher Education sector.
• Experience in planning large-scale activities e.g. conferences.

Applicants who are members of the Armed Forces, and those who have a disability that requires support in the work place (two ticks pledge) and who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme.

We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from Black, Asian and Minority Ethnic (BAME) candidates as BAME people are currently under-represented in our workforce as well as other under-represented groups such as LGBT+ and disabled candidates. We are proud to be a Disability Confident Employer, a Stonewall Diversity Champion, we have a Gold award from the Defense Recognition Scheme, and we are delighted to support Apprenticeships, Age Posi+ive and are a mindful employer.

Applicants who require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on option 2.

Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line with CQC and NHS England statutory guidance.

Make sure to read the 'applicant guidance notes' before submitting your application and make sure you know everything there is to know before joining our fantastic trust!

Certificate of Sponsorship

Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Skilled Worker visa: Overview - GOV.UK ()

Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

Employer certification / accreditation badges

Name Jayne Nicholson Job title Education Facilities Supervisor Email address Telephone number

Working days

Mon-Thurs 8am -4pm