Income Management Officer - Capita Pay360 & Civica CX

Rate: £35.89 per hour (Inside IR35 via Umbrella)

Contract: ASAP Start

Location: Fully Remote

We are looking for an experienced Income Management Support Officer to provide essential support for financial processes using Capita Pay360. This role focuses on daily cash management, system maintenance, and interfacing with core systems.

• Perform daily cash routines, balancing, and reconciliation tasks
• Provide technical and operational support for the Capita Pay360 Income Management System
• Maintain user access and roles within the system
• Ensure seamless interfaces into Civica Open Revenues and CX Housing systems

• Proven experience with Capita Pay360 Income Management System
• Strong understanding of cash processing and balancing procedures
• Experience supporting financial systems and revenue-related data flows
• Ability to troubleshoot and support end users
• Comfortable working remotely and independently

Start immediately in a critical support role and help ensure the smooth running of vital income management processes.

*Rates depend on experience and client requirements