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Incident & Service Management Leader (Hybrid)
Posted 4 days 9 hours ago by Indra Group UK & Ireland
Permanent
Full Time
Other
Dublin, Dublin, Ireland
Job Description
Indra Group UK & Ireland is seeking an Incident Service Management Lead responsible for the ownership and governance of Incident Management and Problem Management processes. You will drive operational effectiveness, service excellence, and improve customer satisfaction.
The ideal candidate will have a minimum of 5 years in service management, proven experience in ITIL processes, and experience with ITSM platforms such as ServiceNow or Maximo. This role is based in Dublin with flexible working options.
Indra Group UK & Ireland
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