Inbound Customer Support Adviser - Hybrid

The Financial Ombudsman Service in Coventry is seeking a Customer Services Adviser (Inbound) to be the first point of contact for customers needing help with their complaints. You'll input data, gather details and guide cases through initial steps.

The role offers hybrid working, a 35-hour week, and training. You'll join a values-led organisation that emphasizes purpose, ambition, respect and trust, with a supportive environment for development.