Inbound Call Centre Executive

Inbound Contact Centre Executive - Redditch -

Basic Salary - £25,000 -

OTE - £27,700 (uncapped) -

Over Performance Opportunity available -

Full Training Provided -

Our client, a car dealer group head office, based in Redditch has the requirement for an Inbound Contact Centre Executive to join their high performing team.

Please note this is an office based role, no hybrid working or working from home available.

Please note, previous Contact Centre experience is not required as full training is provided. This role will suit anyone with an outgoing personality, an excellent telephone manner and the drive to achieve and outperform targets, and a stable career history.

Our client offers you the following remuneration and benefits:

Basic salary of £25,000

Uncapped OTE of £27,700

31 days paid annual leave (including bank holidays), increasing to 33 days with longevity of service.

Birthday Leave, extra paid day off to celebrate your birthday.

Company Pension.

Life Insurance.

Dentist on Demand.

Staff discounts on vehicle sales, servicing, parts and labour across their dealer network.

Benefits Platform, discounts across a whole host of High Street partners.

Responsibilities

As an Inbound Contact Centre Executive your responsibilities will include:

Taking "warm" calls from existing customers

Secure bookings for Servicing, Repairs & MOTS's

Be knowledgeable about the services and products available

Maximising every opportunity

Delivering the very highest levels of customer service

Experience, Skills & Qualifications

Essential Requirements:

Excellent Telephone Manner

Outgoing personality

Drive to achieve and outperform targets

Stable employment history

Desirable Requirements:

Call Centre Experience

Motor Trade Experience

Remuneration & Benefits

£25,000 Basic Salary

£27,700 On Target Earnings (uncapped)

Over Performance Opportunity available

Extensive Benefits Package