Immigration Caseworker

About Borderless

Borderless is simplifying the complexity of global immigration, starting with the UK.

Immigration is one of the most important and most broken systems in the global economy. It's shaped human history, yet businesses and individuals hit friction at every turn, and government policy lurches with the political cycle.

Our vision is simple: a world where borders are no longer barriers, empowering the ambitious, wherever they are.

Backed by Entrepreneur First and Backed.VC, we're already supporting 600+ businesses, 15,000+ workers and scaling fast into new sectors and markets.

Around 25% of our workforce is sponsored, and we proudly offer visa sponsorship as part of our hiring process.

Role: Immigration Case Worker

We're growing fast, and with that growth comes the need for more sharp, detail-oriented professionals to help power our mission. As an Immigration Caseworker, you'll play a key role in supporting our Immigration Advisors by managing core casework that ensures efficient, high-quality visa submissions and sponsorship applications.

You'll be part of a high-performing team and work cross-functionally with CSMs, Ops, Support, and Product to keep our customer journeys seamless and compliant.

What You'll Be Doing

• Draft accurate and efficient casework for immigration submissions
• Ensure high standards in application quality and turnaround time
• Track submission metrics such as approvals vs. rejections
• Use our Borderless platform
• Collaborate with key teams across the business to resolve blockers and improve workflows

You Should Apply If

• You have great attention to detail and consistently catch small errors others miss
• You thrive in fast-paced environments and can work quickly without sacrificing accuracy
• You're a problem-solver who spots inefficiencies and proposes practical improvements
• You can prioritise competing tasks and manage your time independently
• You're comfortable communicating complex topics simply and clearly
• Experience in immigration casework, legal support, or similar fields

Interview Process

1. 30 min screening call with Talent
2. 45 min interview with Senior Product Operations Manager
3. In person final interview with the team and hiring manager

Benefits

3 days in office, 2 days remote

Monthly company in-office lunches

Monthly company team events

Annual offsite

Comprehensive private medical insurance

Holidays & Remote Work

25 days holiday each year + 3 days between 25th December and 31st January, plus bank holidays

1-week work-from-anywhere policy

Growth & Development

£500 annual Learning & Development budget

6-month performance reviews and promotion opportunities

Equipment & Other Perks

Laptop and peripherals - whatever you need to work effectively

Cycle to Work scheme

Employer pension contributions via Smart Pension

Access to Spill (mental health support)

Gym in Shoreditch Exchange

Onsite barista