ICT Program Director

Overview

We are looking for a well rounded and senior ICT Program Director to drive the delivery of Ericsson CORE Networks solutions. You will manage large and complex programs for Ericsson's customers, delivering the latest technology in a highly dynamic, fast paced, multi vendor environment.

Responsibilities

• Drive sophisticated 5G and 4G Core and Cloud engagements from initial scoping through delivery for Ericsson's customers in the ICT industry.
• Own the end to end delivery of the program until the contract is fulfilled, ensuring continuity from pre sales to delivery and improving top and bottom lines while considering customer satisfaction and Ericsson's business objectives.
• Ensure quality and on time delivery of program objectives.
• Drive program profitability through continuous efficiency, reuse, AI and automation.
• Drive upsell and program add on sales.
• Create solution/scope proposals for new and upsell opportunities.
• Build a strong customer relationship by maintaining daily presence at customer sites, acting as an Ericsson "agent" to increase trust.
• Lead and empower local and global teams to deliver on time, enhance profitability, and improve continuously through strong governance and project controls.
• Identify milestones, obstacles, recommend and implement workable solutions, mitigate risk, and resolve issues.
• Lead change management, defining impacts to scope, budget, timeline, and quality with stakeholder agreement.
• Build strong internal and external relationships.
• Harvest and optimise best practices, create and share knowledge assets to industrialise delivery processes.
• Promote a "one team" atmosphere and coach project team members to support professional growth.

Qualifications

• years of experience as Program Manager, Program Director, Customer Project Manager, or Senior Solution Architect, including Core and Cloud delivery.
• University degree in Engineering.
• Experience delivering physical, virtualised, and/or containerised Network Function projects.
• Experience with automation of test and deployment and a track record of adopting GenAI into program deliveries.
• Supported sales efforts to drive new business.
• Strong project control skills; ability to track project status and meet targets.
• Strong understanding of project management.
• Strong understanding of process engineering, automation and AI.
• Solid financial background and understanding of business case development.
• Highly developed risk management skills.
• Demonstrated accountability, customer focused mindset, positive outlook, willingness to help others beyond assigned activities.
• Solid relationship management experience with leadership, engineers, developers, support, and sales teams.
• Innovative and creative spirit.
• PMP certification; preferable ICT PD assessment.
• Strong entrepreneurial and commercial thinking.
• Strong persuading, influencing, and networking skills.
• Excellent planning and organising skills, meeting customer expectations.

Benefits

At Ericsson, you will have an outstanding opportunity to use your skills and imagination to push the boundaries of what's possible, building solutions never seen before. You will join a team of diverse innovators, driven to go beyond the status quo and craft what comes next.

We are proud to be an Equal Opportunity Employer and encourage people from all backgrounds to apply.

Primary country and city: United Kingdom (GB) - Reading