IAG Advisor - in Custody

The Growth Company's (GC) Employment team is currently recruiting two Information, Advice and Guidance (IAG) Advisors - in Custody to provide high-quality, labour market-informed careers advice and support.

IAG Advisors work with offenders in custody from the start of their sentence, up to preparing for release, with the aim of helping prevent cycles of re offending. The advisors help those in custody to set education, skills, and work-related goals, develop employability skills, and search for and apply for jobs as they prepare to transition back into the community.

They also work with employers to help offenders increase their knowledge of the labour market and promote more sustained employment outcomes. They work in close partnership with education and training providers and wider rehabilitation services to support sustainable, long-term outcomes and help reduce re offending.

These roles will be based out of HMP Forest Bank.

Key Responsibilities

• Deliver personalised IAG advice that aligns with each customer's unique needs, promoting career development, independence, and long-term learning or employment outcomes.
• Oversee a varied caseload of customers, working towards performance targets with a focus on securing sustained employment or educational progression.
• Utilise up-to-date labour market intelligence and employer networks to guide customers toward meaningful and lasting job opportunities.
• Establish and nurture productive relationships with key stakeholders, including prison governors, uniformed staff, and partner agencies, to ensure a consistent pipeline of eligible customers.
• Provide flexible, customer centred support through platforms such as the Virtual Campus, group workshops, and in person sessions.
• Create detailed and impactful action plans for each customer, ensuring initial engagement meets satisfaction benchmarks and sets a clear path forward.
• Work closely with colleagues across mainstream services (e.g. National Careers Service) to enhance tracking of customer outcomes and streamline evidence collection.
• Adhere to all requirements of the Prison Service DPS contract and consistently exceed standards set by the Skills Funding Agency, Ofsted, and Matrix.

About You

• Hold an NVQ Level 3 or 4 in Advice and Guidance, DipCG, or an equivalent qualification, with a commitment to achieving the CDI Licence to Practice.
• Demonstrate the ability to excel in a target-driven environment, consistently working towards positive outcomes for Prison Service customers.
• Confidently use digital platforms and online tools: including the Virtual Campus, to provide accessible and effective IAG services.

Skills Required

• Ideally possess recent experience delivering employment or learning outcomes within a custodial environment, particularly in a performance-driven setting.
• Demonstrated ability to work effectively with individuals who are currently in custody or have previous offending histories.
• Skilled in providing high-quality one-to-one and group career guidance sessions, consistently achieving at least a Grade 2 standard.

We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage, please or call us on .

• Meeting the hiring manager or touring the venue in advance.
• Extra time for tasks.
• Interview questions shared beforehand.
• Accessibility software or equipment for assessments.

All GC colleagues will work in line with the Health and Safety at Work Act and the GC Health and Safety Policy.

Key information

• Employer: The Growth Company
• Locations: Salford
• Role Type: Permanent
• Working Hours: Full-Time

More about this role

• Closing Date: Friday 17th July 2026 at 12:00pm
• Would You Consider A Job Share For The Role?: Yes