Hybrid Welfare Benefits Advisor - Impact & Empowerment

Citizens Advice Bury & Bolton is seeking a dedicated professional to provide high-quality welfare benefits advice to clients. In this permanent, full-time position, you will work in a hybrid model to assist clients by conducting benefit checks, supporting vulnerable individuals, and ensuring the service meets quality standards.

The ideal candidate will have excellent interpersonal skills, attention to detail, and be able to work compassionately using trauma-informed approaches. A passion for professional development and resilience in fostering client relationships is essential.