Hybrid: Technical Home Claims Specialist

Hastings Direct in Leicester is seeking a Technical Home Claims Handler to deliver accurate, customer-focused home claims outcomes. You will manage a varied portfolio of claims from notification to resolution, using desktop settlements or liaising with suppliers, while upholding FCA regulations and Consumer Duty principles.

Reporting to the Home Claims Leader, you will act as a technical referral point, ensure fair outcomes, maintain SLAs, and support leadership with caseload distribution within