Hybrid Service Desk Lead: SLA Pro & Incident Champion

Modaxo Inc. is seeking a Service Team Lead in Bristol, responsible for ensuring effective operations of the Service Desk function. You'll manage ticket lifecycles, maintain SLA performance, and foster customer satisfaction. The ideal candidate has experience in service operations and incident management, excellent communication skills, and leadership experience. This hybrid role offers a competitive salary, generous leave, and a supportive work environment focused on career growth.