Hybrid Retail Service Manager - Client Success Lead

Edenred is seeking a Service Manager - Retail (MAT Cover) for London/Swindon with hybrid working. You will act as the primary client contact, overseeing onboarding/offboarding and driving process improvements across EPS and Edenred teams.

In this client-facing role, you will manage SLAs, prepare monthly reviews, and collaborate with sales and operations to ensure revenue targets and client satisfaction. Experience in retail, business development, and data analysis is essential.