Hybrid Retail Optimisation & Change Leader

Pets is seeking a Retail Optimisation & Change Manager to lead Operational Excellence, Digital Operations and Workforce Management across our retail estate. You will drive productivity improvements, simplify processes and embed change across stores, reporting to the Head of Central Operations.

You will pair with Retail, Commercial, Supply Chain, Finance, People, Digital and IT to identify opportunities and deliver practical, data-driven solutions that improve customer and colleague experiences.