Hybrid QA Assessor - Insurance Claims & FCA Compliance

FJN Solutions in the United Kingdom is seeking an experienced QA Assessor to support the QA Manager in monitoring quality across sales, customer service, complaints and claims handling. You will ensure processes meet regulatory and contractual requirements and help deliver positive customer outcomes under FCA regulations.

This role requires strong analytical skills, attention to detail and proactive improvement, with hybrid working and occasional travel to offices and client sites.