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Hybrid Pensions Customer Service Advisor

Posted 14 days 16 hours ago by Xafinity Consulting Ltd

Permanent
Full Time
Customer Service Jobs
Newcastle Upon Tyne, City, United Kingdom, NE1 1
Job Description

XPS Group in Newcastle is seeking a dedicated Customer Service Advisor to join our Member Connect team. This permanent, full-time role offers hybrid working and an opportunity to deliver high-quality service to pension scheme members.

As part of a supportive environment, you will handle inbound calls, follow scripts, and record customer interactions while contributing to team targets and continuous service improvements.

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