Hybrid Multi-Channel Customer Support Specialist

Join Oxford University Press as a Customer Service Assistant in Kettering. You will provide high-quality support across multiple channels, including phone and email, while working closely with internal teams to improve customer experiences and efficiency.

This full-time role entails responding to customer queries, offering technical support for digital products, and processing orders. A proactive approach and strong communication skills are essential. Embrace a hybrid working policy with flexibility in your work arrangements.