Hybrid IT Service Desk Analyst - Front Line Support

Pets at Home is seeking a Service Desk Analyst to be the first point of contact for IT queries. The role involves supporting colleagues with IT issues via telephone, email, or self-service, and aims to provide a professional experience while resolving queries efficiently.

Located in Handforth, Cheshire, this position allows for hybrid working after training completion. Applicants should have strong customer service skills, organizational abilities, and an eagerness to learn in a dynamic IT environment.