Hybrid Inbound Retirement Advisor

Aviva plc in Norwich seeks an Inbound Customer Service Expert to support customers through retirement needs. The role combines 3 days in the Norwich office with 2 days at home, with an initial full-time in-office training period.

Starting salary ranges £26,900 to £29,650, plus benefits and a 35-hour workweek. The position emphasizes delivering brilliant service, explaining complex product options, and providing training and support to customers.