Hybrid FS Transformation Director, Customer Experience

A leading global consulting firm is seeking a Director for Financial Services Transformation to drive customer service and CRM initiatives. The ideal candidate will have extensive consulting experience, especially within the insurance sector. Responsibilities include leading transformation strategies, building client relationships at the C-suite level, and managing high-performing teams. The role requires a strategic leader focused on delivering innovative solutions. Flexible working arrangements are available, ensuring work-life balance and employee wellbeing.