Hybrid Financial Services Customer Success Agent (Dublin)

A leading financial services company in Dublin is seeking a Customer Success team member to enhance customer experiences. You will be the primary contact for customers, documenting and resolving their issues while actively contributing to process improvements. The role requires previous experience in customer service, strong communication skills, and a proven ethic for exceptional customer service. Flexibility for various shifts is required, with a hybrid work model in place offering the best of both in-office and remote work environments.