Hybrid Dublin: Customer Support Team Lead & Coach

The National Lottery is looking for an experienced Customer Support Team Leader to join our Core Operations team in Dublin City Centre. This hybrid role involves leading a team of Customer Support Agents, ensuring service excellence, and driving continuous improvement.

Key responsibilities include managing operations, coaching staff, and collaborating with cross-functional teams. Ideal candidates will have leadership experience in customer support and strong communication skills. Enjoy benefits like work-life balance and professional development opportunities.