Hybrid Director of Service Design & Experience Transformation

SPARCK, part of CGI, seeks a Director of Service Design & Experience Consulting to lead complex transformation programmes and shape strategic client relationships. You will grow multidisciplinary teams across service design, user research, content design and product design in a collaborative, supportive environment.

You will combine human-centred design expertise with commercial leadership to influence organisational strategy, develop new business opportunities, and deliver innovative, scalable,