Hybrid: Digital-First Customer Service Rep (3-Month Contract)

Civic Recruitment Limited is seeking a Customer Service Representative for a 3-month contract with a local authority in Swindon. This position requires handling inbound calls to deliver excellent customer service through the Council's contact centre. You'll help promote a digital-first approach, guiding residents towards online services.

The ideal candidate should have GCSEs including English and Maths, and experience in customer service is desirable. The job entails 37 hours of work per week with a hybrid model.