Hybrid Customer Support Specialist (Maps & Services)

Ordnance Survey, based in the UK, is recruiting a Customer Service Advisor to handle customer enquiries across phone, email, webchat, social media and reviews. You will provide accurate information about OS products, support orders and returns, resolve issues, and build strong relationships with consumers, businesses and government customers.

The role emphasizes collaboration across teams to deliver excellent customer experiences, with a hybrid working pattern at our Southampton HQ and a focus