Hybrid Customer Success Manager - Growth & Retention Lead

A growing SaaS company is seeking an experienced Account Manager to oversee a portfolio of mid-market service businesses. You will be responsible for customer retention, upselling, and ensuring product adoption, working closely with product and sales teams to drive growth. Ideal candidates should have over three years of experience in B2B SaaS customer success and be proficient in relationship management. The role offers a base salary of £30,000-£40,000 plus performance-based bonuses, in a hybrid work environment.