Hybrid Customer Services Advisor - Council Tax & Revenue

Telford and Wrekin Council is seeking a Customer Services Advisor to join the Customer Contact Centre in Telford. The role focuses on delivering excellent customer service, handling inquiries about Council Tax and other services, and supporting residents with clear information and efficient problem solving.

The 32-hour per week maternity cover contract runs for 12 months, with full training provided and a hybrid working model to support work-life balance.