Hybrid Customer Service Specialist - Retention & Up-Sell

AXA Group is looking for Customer Service Representatives to join their Customer Service team in Derry. The role involves assisting customers with various queries via phone, building trust-based relationships, and participating in cross-functional projects. Candidates should ideally have customer-facing experience, good communication skills, and a minimum of 5 GCSEs. AXA provides comprehensive training and a supportive work environment, allowing for a balance between home and office work.