Hybrid Customer Service Specialist - First Contact Expert

Univar Solutions in Caerphilly, UK is seeking a Customer Service Representative to be the first point of contact for our customers. The role is full-time and hybrid (3 days in the office), focusing on delivering excellent service and building loyalty.

You'll work with Account Managers, handle orders, provide support via phone and email, and use CRM tools to resolve issues quickly. The ideal candidate is comfortable with SAP, MS Office, and enjoys solving problems while maintaining a friendly,